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Frequently Asked Questions – eFoil Lessons

What are the age limits?

Young adults starting at 12 years of age can participate with a parent signed waiver.

Can anyone participate?

Yes, as long as you can swim at least 25 metres and have a reasonable level of fitness. You don’t need to have any special skills, but participation in a balance sport is helpful (e.g. skiing, snow boarding, wake boarding, skate boarding, surfing, or even riding a bicycle).

How many people can book a Lesson together?

We have a maximum of 4 students per booking.  All students get individual boards and there is at least one instructor per two people.

How long does a lesson last?

A standard lesson will last 90 minutes.  This includes a 30 minute land lesson and 60 minutes on the water.

How much are the lessons?

A standard 90 minute lesson costs $250 for one person, $450 for two people, $697 for 3 people and $897 for 4 people. The price of the lesson (i.e. $250) is fully refunded if you decide to buy a board from us within 3 months of the date of the lesson.

Do you offer gift certificates?

Yes, gift certificates are available and can be purchased for lessons or products. Note that all gift vouchers have a 12 month expiry date. Please email us at info@h2ofoils.com.au for more information.

What happens if the weather conditions are not suitable?

We will make a call on the conditions 24 hours before the lesson and contact you if we need to cancel or postpone the lesson. We will provide you with a refund if for some reason you cannot do the lesson at another time. In very rare situations we may cancel a lesson within 24 hours of the lesson starting, due to severe weather. Safety is our number one priority and we will not put anyone at risk due to unsuitable conditions.

What is provided for my eFoil lesson?

H2O Foils will provide you with a helmet, lift jacket and eFoil board for use during your session.

What do I need to bring with me to the lesson?

Please bring sunscreen / block out, water to drink, a towel, a suitable swim suit and identification (e.g. driver’s licence).  A wetsuit is also recommended if the water temperature is cold or if you feel the cold more than most.  We can provide a wetsuit if you make a request when booking the lesson.

Is there a cancellation fee?

If you need to cancel a lesson, for whatever reason, you need to contact us and request a cancellation 48 hours before the lesson commences.  If a reservation is cancelled within 48 hours, there will be a $100 cancellation fee.

What locations do you operate out of?

Our standard lesson is normally conducted at Palm Beach (on the Pittwater side) in flat protected water.  We can, upon request, conduct a lesson at an alternative location.

Are the boards available for group parties or events?

Absolutely, we offer special events, private parties and exclusive packages. Please contact us for inquiries.

Are the lessons safe?

Yes, safety is our number one priority. Our lesson format includes a safety brief. The eFoils that we provide for the lessons all have a propeller guard to protect against accidental harm. We only conduct introductory lessons in a safe environment, suitable for beginners. We provide all safety equipment (including helmets and life jackets).
Our instructors are trained in eFoil instruction and all have first aid certificates and carry a first aid kit at all times.

What is the lesson format?

There is a 30 minute land lesson followed by 60 minutes on the water. An instructor will be with you on the water. Once on the water, the lesson will take you through four main stages:

  1. On your stomach
  2. On your knees
  3. On your feet
  4. On your feet and foiling
Our instructors will make sure that you are confident at each level before moving to the next stage.